F.A.Q.

After choosing your specifications and completing the first payment – it takes around 6-8 weeks till finished product – then it’s just the delivery.

Certainly. Most sauna models are available unassembled as well. Flat-packed saunas are ideal for difficult of access location, plus shipping costs are usually lower.

Depends on individual preference, but in regard to safety, it is recommended to keep the temperature under 90 ̊C, according to the Finnish Sauna Society (especially for people with heart conditions). Higher temperatures are also possible; however, it is important to know your limits and not stay in the sauna for too long. Sauna-goers should be well-hydrated before, during and after spending time in the sauna.

The sauna room usually has benches on both sides. It can be presumed that 1 meter of the bench sits one person, in turn, 1 meter of the sauna room sits two people (on both sides). A 2-meter sauna would accommodate 4 people, a 3-meter sauna – 6 people and so on. If you plan to lay on the sauna benches, the sauna bench should be about 2 meters long for one person to lay comfortability.

Basically, the length and width of the foundation must meet the size of the sauna. The foundation itself should be flat to avoid possible deformations. Upon the request, we always send the required base drawing of the sauna.

Yes, the required amount of sauna stones is included with every wood-burning or electric heater.

We offer electric, wood-fired and our modified smart APP-controlled pellet stoves for outdoor saunas. Individual models can be selected under each sauna model.

The delivery price is not included and always applied as extra on top. In order to tell the delivery price of an outdoor sauna, we must know the following: (1) the model; (2) the size; (3) pre-assembled or flat packed; (4) The delivery address.

All wooden hot tubs (without inner liners) can be delivered flat packed (for self-assembly). Polypropylene and fiberglass models can only be delivered fully assembled. Flat-packed models are ideal for difficult access locations, i.e. narrow roads, and narrow pathways leading to the garden.

Wooden hot tub models are all-natural. Wood is a natural material and requires maintenance. It tends to expand or shrink due to humidity. Leakage may be expected during the first days of utilization.

“Polypropylene” and “Fiberglass” models have polypropylene or fiberglass inner liners that prevent leaks and require less maintenance. These models are highly customizable and can be equipped with various SPA accessories.

Fiberglass models are available in one size – 1800mm internal diameter, which accommodates 6-8 people. The diameter of wooden and polypropylene models ranges from 1600mm to 2200mm.

Diameter:

• 1600mm- 4-6 people
• 1800mm- 6-8 people
• 2000mm- 8-10 people
• 2200mm- 10-12 people

The recommended temperature is 38 ̊C, but, of course, it depends on the preference of the bathers. Bathers with cardiovascular conditions should be cautious and should avoid bathing in very hot water.

There is no clear-cut answer, as the heating time is influenced by a plenty of factors, such as size and insulation of the hot tub, starting water temperature, outside temperature, the power of the heater, etc. During the warmer months, an 1800mm hot tub will heat to the recommended 38 ̊C mark in ~2-2,5 hours.

If no filters or chemicals are used, the water should be changed at least twice a week, depending on use. Filters and chemical water care help to keep the water in good condition for longer periods of time.

One can fill a hot tub by simply using a garden hose and lowering it into the hot tub over the edge. Upon request, a stainless steel connection/water inlet with a ball valve can be installed on the side of the hot tub.

Every hot tub has a water drain installed, but they vary in shape and functionality. Fiberglass models with an integrated heater have an external water tap installed underneath the heater. Fiberglass models with different heaters, polypropylene models, and wooden models by default are equipped with a siphon with a plug. The drain outlet can be upgraded to an external water tap.

Sure, all models are also available without a heater. Please email us with your exact selection and we will calculate the final price without the heater.

Invest in the insulation of walls, bottom, and lid. After bathing, make sure to cover the hot tub, to slow down heat loss.

We provide a wooden box for covering the electrical equipment. Fiberglass models have the pumps hidden between the fiberglass liner and the external wood decoration. Sand filter always requires a big wooden box (ca. 0.8 x 0.8 x 0.8 m) to be covered.

Massage pumps, filters, and LED lights come with standard European-type plugs. They are ready to use as soon as they are plugged into electrical sockets. Electric heaters, on the other hand, can only be installed by certified electricians. We offer the choice of single-phase 220V or three-phase 230V or 380V electrical connections. The electric heating system is equipped with a fuse box. Upon receiving the hot tub, the black connection cable trailing from the fuse box must be hard-wired to a power source by a certified electrician.

Power consumption can be calculated by multiplying the heating time and power of the electric heater: h x (kW) = kWh. For example, if a 6kW electric heater was running for 2,5 hours, it would consume 15kWh.

Certainly, your hot tub can be used all year round! It all boils down to proper maintenance

No special foundation is needed but the ground below should be flat to avoid any deformations.

If proper maintenance is ensured, a minimum of 10 years. Fiberglass and polypropylene models are more durable than wooden models, which require more care and attention.

The air bubble massage system comprises 12 jets, which generate a gentler massage effect. Available for all hot tub models. The hydromassage system comprises 6 chromed jets, which generate a strong massage effect. Hydromassage is not available for wooden models.

Two stainless steel pipes (Ø50mm) are installed on the side of the hot tub. The external heater is connected to these pipes through two 1-meter length heat-resistant hoses. The hoses are secured with clamps on each end of the hose. It is crucial to make sure that the heater hoses are as straight as possible. The lower hoses must be parallel to the ground, it cannot be at an angle.

Two stainless steel pipes (Ø50mm) are installed on the side of the hot tub. The external heater is connected to these pipes through two 1-meter length heat-resistant hoses. The hoses are secured with clamps on each end of the hose. It is crucial to make sure that the heater hoses are as straight as possible. The lower hoses must be parallel to the ground, it cannot be at an angle.

The lead time always depends on the period of the year. In winter, the lead time is about 3-4 weeks; in summer: 5 – 6 weeks.

As a rule, yes, the water should be drained from the hot tub and all its pipes after each bathing in the wintertime.

However, it depends on some factors:

• Water can be left inside if the temperature would not drop noticeably below zero (-5 C or similar). Some salts may be added into the water to prevent water freezing;
• If your tub is electric, you can leave it working and use the thermostat to adjust the temperature to the minimum value of 5 oC. This wouldn’t let the water freeze and the electricity consumption would not be high.

Well, we offer quality Swedish electric heaters that can heat the water alone. It means you don‘t need an additional wood-fired stove. It is expensive since we install and get ready all the electric wires and safety fuses. It has a thermostat so you can adjust the water`s temperature from ~5 to 40 of. The electric heater is placed in the nice-looking wooden box next to the tub`s wall. The client can send the sketch with the exact position or we will install it randomly.

There are 2 possible options:

• If the electric heater is ordered, we install the electric fuse box therefore the client would have just 1 main wire coming out of the tub. The client should install just the end electric plug for the socket.
• If the electric heater is not ordered, we do not install the fuse box, therefore, each electric unit would have its own wire. However, 2 or 3 LED lamps can have only 1 plug.